I had been a regular patron of the Bojangles located on Buford Highway in Buford since it opened a few years ago. The food had always been fresh and hot. A couple of weeks ago I go in an order sausage and biscuits. I take a bite and the bread is warm but the sausage is cold. I open it up and the meat has a greenish look to it. I return to the counter and almost immediately I am given a fresh product.
This time I go to the counter and I am greeted with a not so personable young woman and immediately she snaps, “What’s the problem?”
I try to humble myself and explained the problem. She responds, “It will be eight minutes before the sausage is ready!”
I let her know this is OK. So I stand at the counter about twelve minutes watching orders come and go. I finally get mine.
A few days go by so I come in early Sunday morning. I had just come in the day before for lunch. Again I am greeted by this not so charming young lady who I found out later was the manager. I asked her was she in a good mood? She snaps back, “What do you mean am I in a good mood?” I went on to explain the previous incident and told her that I was not looking for a repeat episode of that day. Without apology she snaps, “What are you having?” without answering the question or apology.
I told her that I would like the other young lady to wait on me. Again in a stern response she says, “I am going to wait on you!”
I said not today and left the store.